Shipping Policy – Decorative Showpiece Products

Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders are not processed on weekends or public holidays.

Shipping Time

• Standard delivery time is 5–10 business days, depending on location.
• Delivery timelines may vary due to external factors like weather, courier delays, or remote locations.

Shipping Charges

• Shipping charges (if applicable) will be calculated at checkout.
• Free shipping may be offered on selected products or promotions.

Order Tracking

• Once your order is shipped, a tracking ID/link will be shared via email.
• You can track your shipment status using the provided details.

Delivery Issues

• Ensure the shipping address and contact details are accurate.
• In case of failed delivery due to incorrect details, re-shipping charges may apply.
• If the package appears damaged on arrival, do not accept it or report immediately.

International Shipping

• International shipping availability depends on location.
• Delivery time may vary and additional custom duties or taxes may apply (to be borne by the customer).

Support

For any shipping-related queries, contact: sunrisestonexexport@gmail.com